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Chamber Member Profile: REO Appliances, Inc.

May 2, 2018

If you are looking for an appliance for your home or need servicing for one that’s giving you trouble, you can’t go wrong with one of Norwalk’s longtime businesses, REO Appliances Inc. REO offers all the major high-end appliances, from refrigerators and stoves, to dishwashers and dryers – and can service them as well.

REO owner and President Michael Jordan says that while there are numerous places to find appliances, what sets REO apart is their customer service. “We really consider our customers as our greatest assets. From point of sale to delivery and installation, our customers are dealing directly with us – no subcontractors.” Jordan explains that this allows the customer to always have recourse. “If you encounter any problems, we stand by what we sell and we take care of it,” says Jordan. “Your problem will be attended to that day.”

REO Appliances also specializes in service. “We can fix what we sell,” says Jordan. “We take pride in what we do and have a stake in making sure your appliance is working well.”

REO Appliances has been around since 1952. Jordan has been with the company for 26 of those years. He went to college for electrical engineering but gravitated to the repair and service business. He has been working in that field in one capacity or another for 40 years. When asked why he was interested in running the company, Jordan replied, “I was approached early on at REO about one day taking on the business so it was always in the back of my mind, and I was eager to be in business for myself.”

REO has a customer base that draws mainly from Fairfield and Westchester Counties. The store remains in the shopping plaza in Norwalk where it has always been located, at 233 East Avenue. It recently moved over a bit and is accessible only from the back of the building now.

When you’re in the market for an appliance and want to ensure you get superior service, stop by REO Appliances. Call (203) 838-7925 or visit www.reoappliances.com with any questions.